In many contexts such as product design and development, advertising, or scouting for technical solutions, clients seek the expertise of external providers to generate innovative solutions for their business problems. Since innovation projects are beset with uncertainty, they often require...

Many knowledge-intensive projects, such as new product development and research and development, involve a team of workers who jointly work to achieve an uncertain outcome within a finite deadline. Because of the joint-production nature of work, such teams are often prone to free riding. In this...

Unlike manufacturing processes, knowledge-intensive projects are often iterative, stochastic, and collaborative. In this paper, we study how contractual arrangements affect the work dynamics between a vendor and a client in finite-deadline collaborative projects. We consider a project that has...

Many knowledge-intensive projects such as new product and software design, research and high technology development have flexible scope and involve co-production between a client and a vendor. In such projects, it is often challenging to estimate how much progress can be achieved within a...

The rising trend of projects with high-skilled and autonomous contributors increasingly exposes managers to the risk of idiosyncratic individual behaviors. In this paper, we examine the effects of an important behavioral factor, an individual's cost salience, the common behavioral tendency in...