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The effect of integrated scheduling and capacity policies on clinical efficiency
White, Denise L.; Froehle, Craig M.; Klassen, Kenneth J. - In: Production and operations management : an international … 20 (2011) 3, pp. 442-455
Persistent link: https://www.econbiz.de/10009160851
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Research opportunities in service process design
Hill, Arthur V.; Collier, David A.; Froehle, Craig M.; … - 2006
Persistent link: https://www.econbiz.de/10003349433
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Applications of empirical science in manufacturing and service operations
Roth, Aleda V. - In: Manufacturing & service operations management : M & SOM 9 (2007) 4, pp. 353-367
Persistent link: https://www.econbiz.de/10003577665
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The Influence of service orientation on B2B e-service capabilities : an empirical investigation
Oliveira, Pedro; Roth, Aleda V. - In: Production and operations management : an international … 21 (2012) 3, pp. 423-443
Persistent link: https://www.econbiz.de/10009560502
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Handbook of metrics for research in operations management : multi-item measurement scales and objective items
Roth, Aleda V.; Schroeder, Roger G.; Huang, Xiaowen; … - 2008
Persistent link: https://www.econbiz.de/10003423482
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Editorial: Empirical elephants : why multiple methods are essential to quality research in operations and supply chain management ; response and comments
Singhal, Vinod; Flynn, Barbara Bechler; Ward, Peter T.; … - In: Journal of operations management 26 (2008) 3, pp. 345-348
Persistent link: https://www.econbiz.de/10003716178