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~subject:"Prozessmanagement"
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Prozessmanagement
Consumer behaviour
15
Dienstleistungsqualität
15
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12
Dienstleistungsmanagement
8
Service management
8
USA
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Hotellerie
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Kundenzufriedenheit
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Theorie
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Innovationsmanagement
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Lieferkette
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Relationship marketing
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Service operations
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Services management
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Verma, Rohit
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Goodale, John C.
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Boyer, Kenneth K.
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Covin, Jeffrey G.
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Edvardsson, Bo
1
Froehle, Craig M.
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1
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Karniouchina, Ekaterina V.
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Lee, Jungwoo
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Design of operations systems
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European journal of operational research : EJOR
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Journal of operations management
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Tourism management perspectives : TMP
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ECONIS (ZBW)
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Operations management and corporate entrepreneurship : the moderating effect of operations control on the antecedents of corporate entrepreneurial activity in relation to innovation performance
Goodale, John C.
;
Kuratko, Donald F.
;
Hornsby, Jeffrey S.
; …
- In:
Journal of operations management
29
(
2011
)
1/2
,
pp. 116-127
Persistent link: https://www.econbiz.de/10008909415
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2
Research opportunities in service process design
Hill, Arthur V.
;
Collier, David A.
;
Froehle, Craig M.
; …
-
2006
Persistent link: https://www.econbiz.de/10003349433
Saved in:
3
Operations & supply chain management : world class theory and practice
Verma, Rohit
;
Boyer, Kenneth K.
-
2010
-
1. ed., internat. student ed.
Persistent link: https://www.econbiz.de/10003798430
Saved in:
4
Issues in the use of ratings-based versus choice-based conjoint analysis in operations management research
Karniouchina, Ekaterina V.
;
Moore, William L.
;
Rhee, Bo …
- In:
European journal of operational research : EJOR
197
(
2009
)
1
,
pp. 340-348
Persistent link: https://www.econbiz.de/10003829064
Saved in:
5
Mobile technology adoption among hotels : Managerial issues and opportunities
Han, Spring H.
;
Lee, Jungwoo
;
Edvardsson, Bo
;
Verma, Rohit
- In:
Tourism management perspectives : TMP
38
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012591895
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