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A history of research in servi...
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Prozessmanagement
Business process management
14
Operations Management
13
Dienstleistungssektor
12
Service industry
12
Theorie
11
Theory
11
USA
11
Lieferkette
10
Supply chain
10
United States
10
Management
8
Supply Chain Management
8
Customer satisfaction
6
Dienstleistung
6
Dienstleistungsmanagement
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Production management
6
Service management
6
Service quality
6
Services
6
Information service provider
5
Information services
5
Informationsdienstleister
5
Informationsdienstleistung
5
Beziehungsmarketing
4
Organisationsentwicklung
4
Outsourcing
4
Produktionswirtschaft
4
Relationship marketing
4
Controlling
3
Customer service
3
Dienstleistungsmarketing
3
E-commerce
3
Electronic Commerce
3
Informationsmanagement
3
Informationswirtschaft
3
Kundenservice
3
Management control
3
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3
Aufsatz in Zeitschrift
3
Accompanied by computer file
1
Aufsatz im Buch
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Elektronischer Datenträger als Beilage
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English
14
Author
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Chase, Richard B.
11
Jacobs, F. Robert
9
Apte, Uday M.
4
Aquilano, Nicholas J.
3
Davis, Mark M.
1
Evangelopoulos, Nicholas E.
1
Karmarkar, Uday S.
1
Kulkarni, Shailesh S.
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MacGraw-Hill Book Co. <New York, NY>
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The McGraw-Hill/Irwin series / Operations and decision sciences
3
Journal of operations management
2
Decision sciences : DS
1
Irwin/McGraw-Hill series in operations and decision sciences
1
Managing consumer services : factory or theater?
1
The McGgraw-Hill/Irwin series / Operations and decision sciences
1
The McGraw Hill series in operations and decision sciences
1
The McGraw-Hill Education series operations and decision sciences
1
The McGraw-Hill education series
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The McGraw-Hill education series / Operations and decision sciences
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ECONIS (ZBW)
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1
A history of research in service operations: what's the big idea?
Chase, Richard B.
;
Apte, Uday M.
- In:
Journal of operations management
25
(
2007
)
2
,
pp. 375-386
Persistent link: https://www.econbiz.de/10003443472
Saved in:
2
High tech versus high touch : the role of human intermediation in information-intensive services
Apte, Uday M.
- In:
Managing consumer services : factory or theater?
,
(pp. 33-43)
.
2014
Persistent link: https://www.econbiz.de/10010478157
Saved in:
3
The use of latent semantic analysis in operations management research
Kulkarni, Shailesh S.
;
Apte, Uday M.
;
Evangelopoulos, …
- In:
Decision sciences : DS
45
(
2014
)
5
,
pp. 971-994
Persistent link: https://www.econbiz.de/10010465140
Saved in:
4
Operations management in the information economy: information products, processes, and chains
Karmarkar, Uday S.
;
Apte, Uday M.
- In:
Journal of operations management
25
(
2007
)
2
,
pp. 438-453
Persistent link: https://www.econbiz.de/10003443512
Saved in:
5
Fundamentals of operations management
Davis, Mark M.
;
Aquilano, Nicholas J.
;
Chase, Richard B.
-
1999
-
3rd ed
Persistent link: https://www.econbiz.de/10000647370
Saved in:
6
Operations and supply chain management
Jacobs, F. Robert
;
Chase, Richard B.
-
2014
-
14. ed.
Persistent link: https://www.econbiz.de/10009762653
Saved in:
7
Operations management for competitive advantage
Chase, Richard B.
;
Jacobs, F. Robert
;
Aquilano, Nicholas J.
-
2005
-
11. ed., internat. ed
Persistent link: https://www.econbiz.de/10002865570
Saved in:
8
Operations and supply management
Jacobs, F. Robert
;
Chase, Richard B.
;
Aquilano, Nicholas J.
-
2009
-
Twelfth edition, international student edition
Persistent link: https://www.econbiz.de/10003565002
Saved in:
9
Operations and supply chain management : the core
Jacobs, F. Robert
;
Chase, Richard B.
-
2016
-
Fourth edition
Persistent link: https://www.econbiz.de/10011413855
Saved in:
10
Operations and supply chain management
Jacobs, F. Robert
;
Chase, Richard B.
-
2018
-
Fifteenth edition
Persistent link: https://www.econbiz.de/10011565551
Saved in:
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