The effective design of business processes is a subject of considerable importance to corporations today. Our research focuses on developing a theoretical framework for process design in order to provide some guidelines for mangers. The abundant context-specific case studies which exist today...

Prior to 2000, and before banks in Nigeria embraced BPR the NBS was inefficient, characterized by frauds, long queues, nonperforming loans, illiquidity and distress. As one way of overcoming these challenges banks started to focus on BPR as a veritable tool to drive efficiency, customer...

A business process is a collection of related activities that produce a specific output for a particular customer. The effective designing of business processes is an important issue for the corporations. The need itself, to improve the existing business process in an organization, results in...