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Visualizing service operations
Sampson, Scott E. - In: Journal of service research : JSR 15 (2012) 2, pp. 182-198
Persistent link: https://www.econbiz.de/10009548672
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Reengineering professional services through automation, remote outsourcing, and task delegation
Sampson, Scott E.; Santos, Rebecca Pires dos - In: Journal of operations management 69 (2023) 6, pp. 911-940
Persistent link: https://www.econbiz.de/10014339680
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Managing supply chain and operations : an integrative approach
Foster, S. Thomas <Jr.>; Sampson, Scott E.; Wallin, Cindy; … - 2016
Persistent link: https://www.econbiz.de/10010526327
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Managing supply chain and operations : an integrative approach
Foster, S. Thomas <Jr.>; Sampson, Scott E.; Wallin, Cindy; … - 2019 - Second edition
Persistent link: https://www.econbiz.de/10011773140
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Fundamentals of operations management
Davis, Mark M.; Aquilano, Nicholas J.; Chase, Richard B. - 1999 - 3rd ed
Persistent link: https://www.econbiz.de/10000647370
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Operations and supply chain management
Jacobs, F. Robert; Chase, Richard B. - 2014 - 14. ed.
Persistent link: https://www.econbiz.de/10009762653
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A history of research in service operations: what's the big idea?
Chase, Richard B.; Apte, Uday M. - In: Journal of operations management 25 (2007) 2, pp. 375-386
Persistent link: https://www.econbiz.de/10003443472
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Operations management for competitive advantage
Chase, Richard B.; Jacobs, F. Robert; Aquilano, Nicholas J. - 2005 - 11. ed., internat. ed
Persistent link: https://www.econbiz.de/10002865570
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Operations and supply management
Jacobs, F. Robert; Chase, Richard B.; Aquilano, Nicholas J. - 2009 - Twelfth edition, international student edition
Persistent link: https://www.econbiz.de/10003565002
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Operations and supply chain management : the core
Jacobs, F. Robert; Chase, Richard B. - 2016 - Fourth edition
Persistent link: https://www.econbiz.de/10011413855