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Introduction to research methodology in operations management
Croom, Simon - In: Researching operations management, (pp. 42-83). 2009
Persistent link: https://www.econbiz.de/10003791423
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Developing a forensic approach to process improvement : the relationship between curriculum and impact in frontline operator education
Croom, Simon; Betts, Alan - In: Journal of education for business 86 (2011) 6, pp. 311-316
Persistent link: https://www.econbiz.de/10009411411
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Re-investigating business excellence : values, measures and a framework
Lu, Dawei; Betts, Alan; Croom, Simon - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1263-1276
Persistent link: https://www.econbiz.de/10009411438
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Connecting factory to theatre : lessons from a case study
Croom, Simon; Baglieri, Enzo - In: Managing consumer services : factory or theater?, (pp. 45-67). 2014
Persistent link: https://www.econbiz.de/10010478150