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Prozessmanagement
Business process management
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Quality management
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Qualitätsmanagement
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Outsourcing
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Business process outsourcing
2
Design of experiments
2
Induction hardening
2
Mahalanobis-Taguchi system
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Pareto chart
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Root mean square error
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Software development
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Softwareentwicklung
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Splined shafts
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Statistical quality control
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Statistische Qualitätskontrolle
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Beschwerdemanagement
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Complaint management
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Control chart pattern recognition
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Customer complaints
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Deep learning
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Defect density
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Dry content
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Dynamic regression
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Economically weighted moving average control chart
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Fuzzy sets
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Fuzzy-Set-Theorie
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Information technology enabled services
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Insurance
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Integrated EPC-SPC methodology
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Johnson's system of distributions
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Lean Six‐Sigma
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Lean production
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Mathematical programming
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Mathematische Optimierung
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Microsoft excel solver
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John, Boby
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Chowdhury, K. K.
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Kadadevaramath, Rajeshwar S.
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Parikh, Pragati
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Subhani, S. M.
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International journal of productivity and quality management : IJPQM
1
International journal of six sigma and competitive advantage : IJSSCA
1
Operations research forum
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Opsearch : journal of the Operational Research Society of India
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The international journal of productivity and performance management
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ECONIS (ZBW)
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A control chart pattern recognition methodology for controlling information technology-enabled service (ITeS) process customer complaints
John, Boby
- In:
The international journal of productivity and …
71
(
2022
)
8
,
pp. 3826-3848
Persistent link: https://www.econbiz.de/10014307122
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A modified control chart for monitoring non-normal characteristics
John, Boby
;
Subhani, S. M.
- In:
International journal of productivity and quality …
29
(
2020
)
3
,
pp. 309-328
Persistent link: https://www.econbiz.de/10012200401
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3
Optimization of software development life cycle process to minimize the delivered defect density
John, Boby
;
Kadadevaramath, Rajeshwar S.
- In:
Opsearch : journal of the Operational Research Society …
56
(
2019
)
4
,
pp. 1199-1212
Persistent link: https://www.econbiz.de/10012126269
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4
Improving the insurance claim processing process using Six Sigma methodology
John, Boby
;
Parikh, Pragati
- In:
International journal of six sigma and competitive …
12
(
2020
)
4
,
pp. 348-368
Persistent link: https://www.econbiz.de/10012523155
Saved in:
5
Minimizing the dry content variation in the pulp drying process using Six Sigma methodology
John, Boby
;
Chowdhury, K. K.
- In:
Operations research forum
2
(
2021
)
4
,
pp. 1-21
Persistent link: https://www.econbiz.de/10012794356
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