Organizational change and innovation has been a central theme in public management research for some time. In an age of government reinvention, downsizing, and contracting out, it is all the more relevant for the field to understand how organizations can successfully approach large-scale,...

The U.S. workforce is becoming more diverse, particularly in the public sector. As a result, a number of public-sector employers have initiated diversity management programs aimed to assist different types of employees in their needs at work. While much of the public administration literature...