Purpose: Extant research on CSR communication primarily relies on a transmission model of communication that treats organizations and communication as distinct phenomena. This approach has been criticized for neglecting the formative role of communication in the emergence of organizations. In...

Extant research on CSR communication has focused primarily on external communication, i.e. what firms communicate to their environment. At the same time, a large part of this literature exhibits a mechanistic understanding of communication that implies the possibility of a package-like transfer...

Purpose Current processes of globalization have increased the challenge for multi-national corporations (MNCs) to retain legitimacy. In order to (re-)gain moral legitimacy, recent studies suggest that MNCs should engage in deliberative dialog processes with their various stakeholders, e.g.,...