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Advancing crisis communication effectiveness : integrating public relations scholarship with practice

Jin, Yan (ed.); Reber, Bryan H. (ed.); Nowak, Glen (ed.) - 2021

Complex and challenging crises : a call for solutions / Bryan H. Reber, C. Richard Yarbrough, Glen Nowak, & Yan Jin -- The evolving complexity of crisis issues : the role of crisis history / LaShonda L. Eaddy & Shelley Spector -- Corporate crises : sticky crises and corporations / W. Timothy...

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The future of collaborative crisis research

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Contingency theory of strategic conflict management : explicating a "grand" theory of public relations

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The effects of threat type and gain-loss framing on publics' responses to strategic environmental risk communication

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Effective communication management in a public health crisis : lessons learned about COVID-19 pandemic through the lens of health communication executives

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Breaking the sound of silence : explication in the use of strategic silence in crisis communication

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Advancing crisis communication effectiveness : integrating public relations scholarship with practice

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Persistent link: https://www.econbiz.de/10013182760

The role of emotions in crisis responses : Inaugural test of the integrated crisis mapping (ICM) model

Jin, Yan; Pang, Augustine; Cameron, Glen T. - In: Corporate Communications: An International Journal 15 (2010) 4, pp. 428-452

Purpose – The purpose of this paper is to extend current theories in crisis communication, by developing a more systemic approach to understanding the role of emotions in crises and the strategies organizations can use to respond. The authors' integrated crisis mapping (ICM) model is premised...

Persistent link: https://www.econbiz.de/10014691766