Examines the concept of “empowerment”, and its implications for public sector management. Argues that it is not a single concept, but rather a cluster of concepts. Offers a typology of the different approaches to empowerment contained within this cluster, and details the issues that these...

1. Introduction : the (New) Public governance : a suitable case for treatment? / Stephen P. Osborne -- 2. Global perspectives on governance / Patricia Kennett -- 3. Meta-governance and public management / B. Guy Peters -- 4. Innovations in governance / Mark Moore and Jean Hartley -- 5....