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Health-care quality management using the MBHCP excellence model
Lee, Sang M.; Lee, Donhee; Olson, David L. - In: Total quality management & business excellence 24 (2013) 2, pp. 119-137
Persistent link: https://www.econbiz.de/10009723449
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Total quality : management, organization and strategy
Evans, James R. - 2005 - 4. ed
Persistent link: https://www.econbiz.de/10002581538
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Organisational learning for performance excellence: a study of Branch-Smith Printing Division
Evans, James R. - In: Total quality management & business excellence 21 (2010) 3/4, pp. 225-243
Persistent link: https://www.econbiz.de/10003979755
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An exploratory analysis of preliminary blinded applicant scoring data from the Baldrige National Quality program
Evans, James R. - In: Quality management journal : QMJ 17 (2010) 3, pp. 35-50
Persistent link: https://www.econbiz.de/10003997723
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Modern analytics and the future of quality and performance excellence
Evans, James R. - In: Quality management journal : QMJ 22 (2015) 4, pp. 6-17
Persistent link: https://www.econbiz.de/10011384433
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Total quality : management, organization, and strategy
Evans, James R.; Dean, James W. - 2003 - 3. ed.
Persistent link: https://www.econbiz.de/10001665806
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The management and control of quality
Evans, James R.; Lindsay, William M. - 2005 - 6. ed., internat. student ed
Persistent link: https://www.econbiz.de/10001950113
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Total quality : management, organization, and strategy
Evans, James R.; Dean, James W. - 2000 - 2. ed
Persistent link: https://www.econbiz.de/10001373981
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An information processing perspective of process management : evidence from Baldrige award recipients
Ford, Matthew W.; Evans, James R.; Masterson, Suzanne S. - In: Quality management journal : QMJ 21 (2014) 1, pp. 25-41
Persistent link: https://www.econbiz.de/10010244642
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Insights prom the Baldrige Award item-level blinded applicant scoring data
Evans, James R.; Mai, Feng - In: Quality management journal : QMJ 21 (2014) 2, pp. 45-64
Persistent link: https://www.econbiz.de/10010357331