The definition and the management of quality has evolved and assumed a variety of approaches, responding to an increased variety of needs. In industry, quality and its control has responded to the need of maintaining an industrial process operating as "expected", reducing the process sensitivity...

This book is divided into 3 parts. The first part introduces the basic concepts, definitions and the management of total quality. There follows a section which is orientated towards techniques, and the book concludes with a section covering appplication areas of particular importance in the...