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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Greece
23
Griechenland
12
Service quality
11
Beziehungsmarketing
9
Dienstleistungsqualität
9
Relationship marketing
9
Consumer behaviour
8
Customer satisfaction
8
Holiday behaviour
7
Konsumentenverhalten
7
Urlaubsverhalten
7
Job satisfaction
6
Kundenzufriedenheit
6
Quality management
6
Banking
5
Gender
5
Serbia
5
Tourism destination
5
Tourismusregion
5
Customer services quality
4
Destination management
4
Destinationsmanagement
4
Human Resource Management
4
Mediation
4
Personalmanagement
4
Public sector
4
Quality function deployment
4
Tourism marketing
4
Tourismusmarketing
4
Winter sports
4
Wintersport
4
AHP approach
3
AHP-Verfahren
3
Analytical hierarchy process
3
Arbeitszufriedenheit
3
Banks
3
Brand image
3
Fertigungsprogramm
3
Führungsstil
3
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English
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Andronikidis, Andreas
5
Georgiou, Andreas C.
4
Gotzamani, Katerina
3
Kamvysi, Konstantina
3
Bellou, Victoria
1
Gotzamani, Katerina D.
1
Paltayian, George
1
Priporas, Constantinos-Vasilios
1
Vassiliadis, Chris
1
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Business process management journal
1
European journal of operational research : EJOR
1
Journal of retailing and consumer services
1
The TQM journal : the international review of organizational improvement
1
The service industries journal
1
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ECONIS (ZBW)
5
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Customers' cognitive patterns of assurance : a dual apporach
Vassiliadis, Chris
;
Priporas, Constantinos-Vasilios
; …
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1242-1259
Persistent link: https://www.econbiz.de/10010205353
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2
Capturing and prioritizing students' requirements for course design by embedding fuzzy-AHP and linear programming in QFD
Kamvysi, Konstantina
;
Gotzamani, Katerina
; …
- In:
European journal of operational research : EJOR
237
(
2014
)
3
,
pp. 1083-1094
Persistent link: https://www.econbiz.de/10010384623
Saved in:
3
Aligning customer requirements and organizational constraints to service processes and strategies
Paltayian, George
;
Gotzamani, Katerina D.
;
Georgiou, …
- In:
Business process management journal
23
(
2017
)
5
,
pp. 1018-1042
Persistent link: https://www.econbiz.de/10011785811
Saved in:
4
Integrating DEAHP and DEANP into the quality function deployment
Kamvysi, Konstantina
;
Gotzamani, Katerina
;
Georgiou, …
- In:
The TQM journal : the international review of …
22
(
2010
)
3
,
pp. 293-316
Persistent link: https://www.econbiz.de/10003978229
Saved in:
5
A quality function deployment framework for service strategy planning
Kamvysi, Konstantina
;
Andronikidis, Andreas
;
Georgiou, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303357
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