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How to create a successful workplace: the co-workers' opinion of "Sweden's best workplace"
Wreder, Åsa; Klefsjö, Bengt - In: International journal of management practice : IJMP 2 (2006/07) 4, pp. 345-367
Persistent link: https://www.econbiz.de/10003446120
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Quality : from customer needs to customer satisfaction
Bergman, Bo; Klefsjö, Bengt - 2010 - Ed. 3:5
Persistent link: https://www.econbiz.de/10009361901
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Quality : from customer needs to customer satisfaction
Bergman, Bo; Klefsjö, Bengt - 1994 - 2. print.
Persistent link: https://www.econbiz.de/10004209847
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Creating social change in a municipality using a Total Quality Management approach
Bergvall-Kåreborn, Birgitta; Bergquist, Bjarne; … - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1375-1393
Persistent link: https://www.econbiz.de/10003925355
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Sustaining quality management implementation in small organisations - experiences from quality award recipients
Hansson, Jonas; Klefsjö, Bengt - In: International journal of management practice : IJMP 3 (2008/09) 1, pp. 31-50
Persistent link: https://www.econbiz.de/10003631065