Aim/purpose - The purpose of this paper is to clarify the certification process of the Good Clinical Practice (GCP) competencies based on a comparison with the project management (PM) certification process. This aim was accomplished by model development. Design/methodology/approach – The study...

The present paper addresses quality management from the specific perspective of project management consulting service providers, in the framework of large infrastructure projects. Because of their supposed superiority in knowledge and experience, project management consultants have an ultimate...

The Coronavirus pandemic, as a global and total risk of our time, has imposed the need for a more complete and comprehensive review of existing approaches to crisis prevention and preventive management in general. This crisis also pointed to some shortcomings in quality management, risk...

The aim of this study is to examine selected concepts of Total Quality Management (TQM) and their applicability to the concept of sustainability in higher education institutions (HEIs). In-depth interviews were conducted with senior executives of 15 public and private universities in Malaysia....

In every analysis of the economic development of Croatia, education is pointed out as a key factor. With the share of highly educated in the workforce of less than 15 percent, Croatia is seriously lagging behind developed countries. Human resource management (HRM) is a philosophy, a way of...

Tourism can mean relaxation and pleasure, from the perspective of those who pay, which is also true in the case of tourism intersecting the public sphere (event and conference tourism) or with a lucrative purpose. From the rules that govern the behavior of the consumer of tourist products, the...

SME play a major role in the economies and TQM is important in construction industry. The aim of this paper is to investigate, via extensive literature reviews, the management implication of Australian construction SME implementing TQM. In summary, there are four management perspectives:...

This study analyses the use of non-financial performance measures by companies committed to the TQM philosophy, and if this use translates to improved business performance. The research was conducted among companies in the Spanish furniture industry. Analysing the results showed that the...

This study assessed the effect of Total Quality Management principles on the Profit after Tax of selected corporate organizations quoted on the Nigerian Stock Exchange. Exploratory research design was employed. Secondary data were obtained from the Nigerian Stock Exchange Fact Book (2011 and...