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Prioritising enablers of EFQM based on manager performance : an integration of 360° evaluation and house of quality (HoQ)
Shahin, Arash; Rabbanimehr, Maedeh - In: International journal of procurement management 6 (2013) 3, pp. 329-349
Persistent link: https://www.econbiz.de/10009757527
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The relationship between critical success factors of total quality management and process improvement : a case study
Saljoughian, Mohammad; Allameh, Sayeed-Mohsen; … - In: International journal of business excellence 7 (2014) 3, pp. 411-427
Persistent link: https://www.econbiz.de/10010422024
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Benchmarking of organisation's manager performance applying with AE3Q
Rabbanimehr, Maedeh; Shahin, Arash - In: International journal of business excellence 7 (2014) 6, pp. 700-723
Persistent link: https://www.econbiz.de/10011297057