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Strategic management of quality
Mitra, Amitava - 2013
Persistent link: https://www.econbiz.de/10009787122
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Fundamentals of quality control and improvement
Mitra, Amitava - 2008 - 3. ed.
Persistent link: https://www.econbiz.de/10003530459
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A cross cultural investigation of airlines service quality throgh integration of Servqual and the Kano model
Basfirinci, Cigdem; Mitra, Amitava - In: Journal of air transport management 42 (2015), pp. 239-248
Persistent link: https://www.econbiz.de/10010482001
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Fundamentals of quality control and improvement
Mitra, Amitava - 2016 - Fourth edition
Persistent link: https://www.econbiz.de/10011514611
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An adaptive exponentially weighted moving average-type control chart to monitor the process mean
Mitra, Amitava; Lee, Kang Bok; Chakraborti, Subhabrata - In: European journal of operational research : EJOR 279 (2019) 3, pp. 902-911
Persistent link: https://www.econbiz.de/10012102800