Purpose – The aim of this paper is to analyse the relationship between Six Sigma methodology and organisational ambidexterity (exploitation and exploration orientations). For this purpose, this study describes how Six Sigma practices may enhance both orientations simultaneously, contributing...

Purpose: This paper analyses the application of Lean Six Sigma framework for supporting continuous improvement in logistics services. Both the lean philosophy and the Six Sigma methodology have become two of the most important initiatives for continuous improvement in organizations. The...

In recent years, managers have opted for implementing Quality Management in their firms. The market offers different alternatives for QM implementation, such as EFQM model, ISO standards, Malcolm Baldrige or the recent Six Sigma methodology. Implementation difficulty of each initiative varies...

Purpose: In this paper, we adopt the dynamic capabilities view as a theoretical framework to empirically investigate the relationships among human resource (HR)-related quality management (QM) practices, new product development (NPD) as a specific dynamic capability, learning orientation,...

Purpose The purpose of this paper is to extend understanding of the success of Six Sigma quality management initiative by investigating the effects of Six Sigma teamwork and statistical process control (SPC) on organizational shared vision.Design/methodology/approach The information used comes...

The importance of the Six Sigma methodology in industry is growing constantly. However, there are few empirical studies that analyze the advantages of this methodology and its positive effects on organizational performance. The purpose of this paper is to extend understanding of the success of...

Purpose –The purpose of this paper is to examine the relationship between quality ambidexterity, competitive strategies (cost leadership, differentiation, and focus), and firm performance in Palestinian industry, and to analyze the combination of quality exploitation and quality exploration...

Although the operative benefits of Six Sigma methodology in the business world are well accepted, the long-term benefits of the initiative are currently under discussion. This paper aims to analyze how Six Sigma methodology is related to the knowledge transfer process, a source of competitive...

This paper studies the effect of external managerial social networks on strategic flexibility and organizational learning, considering three groups of analysis (Non-QM, ISO and TQM firms). At the present, there is a wide variety of alternatives for managing quality in organizations, such as ISO...

The markets in which organizations currently operate require them to use behaviour based on both exploitation strategy and exploration strategy, each of which contributes fundamental benefits for the firm’s success. Exploitation strategy attempts to obtain the maximum advantage from existing...