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Total quality management and operational flexibility impact on hospitals performce : a structural modelling approach
Main, Naser Alolayyan; Khairul Anuar Mohd Ali; Fazli Idris - In: International journal of productivity and quality … 11 (2013) 2, pp. 212-227
Persistent link: https://www.econbiz.de/10009722006
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Critical success factors of quality management practices among SMEs in the food processing industry in Malaysia
Hayati Habibah Abdul Talib; Khairul Anuar Mohd Ali; … - In: Journal of small business and enterprise development 21 (2014) 1, pp. 152-176
Persistent link: https://www.econbiz.de/10010344853
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Value-based total performance excellence model : a conceptual framework for organisations
Abdullah, Mokhtar; Hamid, Mohd Rashid Ab; Mustafa, Zainol; … - In: Total quality management & business excellence : an … 23 (2012) 5, pp. 557-572
Persistent link: https://www.econbiz.de/10009572344
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Advance mathematical model to study and analyse the effects to total quality management (TQM) and operational flexibility on hospital performance
Alolayyan, Main Naser Fady; Ali, Khairul Anuar Mohd; … - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1371-1393
Persistent link: https://www.econbiz.de/10009411409