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An information processing perspective of process management : evidence from Baldrige award recipients
Ford, Matthew W.; Evans, James R.; Masterson, Suzanne S. - In: Quality management journal : QMJ 21 (2014) 1, pp. 25-41
Persistent link: https://www.econbiz.de/10010244642
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Customized compliance : exploring patterns of quality adoption in a multidivisional context
Ford, Matthew W. - In: Quality management journal : QMJ 18 (2011) 3, pp. 21-32
Persistent link: https://www.econbiz.de/10009259745
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Adoption of quality practices in a multidivisional environment : a longitudinal study
Ford, Matthew W. - In: Quality management journal : QMJ 15 (2008) 4, pp. 7-17
Persistent link: https://www.econbiz.de/10003783791
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Supply chain quality management and environmental uncertainty : a contingency perspective
Ford, Matthew W. - In: Quality management journal : QMJ 22 (2015) 4, pp. 54-65
Persistent link: https://www.econbiz.de/10011384438
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Management standards and institutional influence : an exploratory study using the Baldrige criteria
Ford, Matthew W. - In: Quality management journal : QMJ 29 (2022) 1, pp. 18-33
Persistent link: https://www.econbiz.de/10012803243
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Quality and performance excellence : management, organization, and strategy
Evans, James R. - 2008 - 5. ed.
Persistent link: https://www.econbiz.de/10004886581
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Quality management, organization and strategy
Evans, James R. - 2010 - 6. ed., International ed.
Persistent link: https://www.econbiz.de/10004958953
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Total quality : management, organization and strategy
Evans, James R. - 2005 - 4. ed
Persistent link: https://www.econbiz.de/10002581538
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Organisational learning for performance excellence: a study of Branch-Smith Printing Division
Evans, James R. - In: Total quality management & business excellence : an … 21 (2010) 3/4, pp. 225-243
Persistent link: https://www.econbiz.de/10003979755
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An exploratory analysis of preliminary blinded applicant scoring data from the Baldrige National Quality program
Evans, James R. - In: Quality management journal : QMJ 17 (2010) 3, pp. 35-50
Persistent link: https://www.econbiz.de/10003997723