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Qualitätsmanagement
Quality management
18
Performance measurement
9
Performance-Messung
7
Service quality
6
Standardisierung
6
Standardization
6
Kennzahlensystem
5
h-Index
5
Balanced scorecard
4
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4
Customer satisfaction
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Dienstleistungsqualität
4
ISO 9000 series
4
ISO 9001
4
Product design
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Betriebliche Kennzahl
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Product quality
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Customer integration
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Dienstleistungssektor
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Franceschini, Fiorenzo
14
Mastrogiacomo, Luca
10
Galetto, Maurizio
9
Maisano, Domenico
6
Genta, Gianfranco
2
Adot, Esther
1
Akhmedova, Anna
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Alvelos, Helena
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Barbosa-Pereira, Sofia
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Barravecchia, Federico
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Berbegal-Mirabent, Jasmina
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Cardoso, Sónia
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Carrozza, Antonio
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Gil-Doménech, Dolors
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Machado, Ricardo
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Maisano, Domenico A.
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Mas-Machuca, Marta
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Rosa, Maria João Valente
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Sampaio, Paulo
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International journal of quality & reliability management
4
International journal of production research
3
Total quality management & business excellence
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
European journal of industrial engineering : EJIE
1
International journal of services and operations management
1
International journal of technology management : IJTM
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ECONIS (ZBW)
14
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1
Clustering of European countries based on ISO 9000 certification diffusion
Franceschini, Fiorenzo
;
Galetto, Maurizio
;
Maisano, Domenico
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 558-575
Persistent link: https://www.econbiz.de/10003987818
Saved in:
2
A proposal of a new paradigm for national quality certification systems
Franceschini, Fiorenzo
;
Galetto, Maurizio
;
Maisano, Domenico
- In:
International journal of quality & reliability management
28
(
2011
)
4
,
pp. 364-382
Persistent link: https://www.econbiz.de/10009230341
Saved in:
3
A taxonomy of model-based redundancy methods for CMM online performance verification
Franceschini, Fiorenzo
;
Galetto, Maurizio
- In:
International journal of technology management : IJTM
37
(
2007
)
1/2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10003419571
Saved in:
4
Prioritisation of engineering characteristics in QFD in the case of customer requirements orderings
Franceschini, Fiorenzo
;
Galetto, Maurizio
;
Maisano, Domenico
- In:
International journal of production research
53
(
2015
)
13
,
pp. 3975-3988
Persistent link: https://www.econbiz.de/10011303096
Saved in:
5
ISO 9001 certification and failure risk : any relationship?
Franceschini, Fiorenzo
;
Galetto, Maurizio
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1279-1293
Persistent link: https://www.econbiz.de/10011918957
Saved in:
6
Engineering characteristics prioritisation in QFD using ordinal scales : a robustness analysis
Galetto, Maurizio
;
Franceschini, Fiorenzo
;
Maisano, …
- In:
European journal of industrial engineering : EJIE
12
(
2018
)
2
,
pp. 151-174
Persistent link: https://www.econbiz.de/10011900010
Saved in:
7
Product complexity and design of inspection strategies for assembly manufacturing processes
Genta, Gianfranco
;
Galetto, Maurizio
;
Franceschini, Fiorenzo
- In:
International journal of production research
56
(
2018
)
11
,
pp. 4056-4066
Persistent link: https://www.econbiz.de/10011901407
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8
ISO 9001 certification and corporate performance of Italian companies
Galetto, Maurizio
;
Franceschini, Fiorenzo
; …
- In:
International journal of quality & reliability management
34
(
2017
)
2
,
pp. 231-250
Persistent link: https://www.econbiz.de/10011624588
Saved in:
9
Inspection procedures in manufacturing processes : recent studies and research perspectives
Genta, Gianfranco
;
Galetto, Maurizio
;
Franceschini, Fiorenzo
- In:
International journal of production research
58
(
2020
)
15
,
pp. 4767-4788
Persistent link: https://www.econbiz.de/10012266088
Saved in:
10
Standardisation of quality and reliability tests in the auto-parts industry : a structured approach concerning thermal systems
Franceschini, Fiorenzo
;
Maisano, Domenico
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1269-1281
Persistent link: https://www.econbiz.de/10011528269
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