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Lean Six Sigma implementation in East Africa : findings from a pilot study

Douglas, Alexander; Douglas, Jacqueline; Ochieng, Jacqueline - In: The TQM journal : the international review of … 27 (2015) 6, pp. 772-780

Persistent link: https://www.econbiz.de/10011507328

Lean Six Sigma for reducing student dropouts in higher education : an exploratory study

Gupta, Sandeep Kumar; Antony, Jiju; Lacher, Fabian; … - In: Total quality management & business excellence 31 (2020) 2, pp. 178-193

Persistent link: https://www.econbiz.de/10012256587

Mystery shoppers : an evaluation of their use in monitoring performance

Douglas, Jacqueline - In: The TQM journal : the international review of … 27 (2015) 6, pp. 705-715

Persistent link: https://www.econbiz.de/10011507263

Publication performance and trends in Total Quality Management research : a bibliometric analysis

Ho, Yuh-Shan; Cavacece, Ylenia; Moretta Tartaglione, Andrea - In: Total quality management & business excellence 34 (2023) 1, pp. 97-130

Persistent link: https://www.econbiz.de/10013550043

The role of organisational climate in readiness for change to Lean Six Sigma

Douglas, Jackie; Muturi, David; Douglas, Alex; Ochieng, … - In: The TQM journal : the international review of … 29 (2017) 5, pp. 666-676

Persistent link: https://www.econbiz.de/10011799096

Selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference

Koo, L. - 2015

This eBook is split into two sections. The first section contains selected papers from the 18th International Conference on ISO & TQM. The three chapters in this section are ""Uni-economics: impact of sunspot on quality, productivity & business growth"", ""Applicability of SIRIM Green 5-S Model...

Persistent link: https://www.econbiz.de/10012679077

Papers from the 7th IWC TQM Conference 2013, Belgrade

Majstorovic, Vidosav - 2015

We present a special e-book from The TQM Journal with selected papers from the Seventh International Working Conference on 'Total Quality Management - Advanced and Intelligent Approaches', which took place in Belgrade, Serbia, from 3rd - 7th June, 2013. This traditional conference was supported...

Persistent link: https://www.econbiz.de/10012679143

Supply Chain Risk Management : Approaches and Tools for Continuous Improvement

Douglas, Alexander - 2020

Persistent link: https://www.econbiz.de/10013042881

The secret ingredient? : uncovering the effect of organizational culture on quality management: a literature review

Palumbo, Rocco; Douglas, Alex - In: International journal of quality & reliability management 41 (2024) 1, pp. 195-268

Persistent link: https://www.econbiz.de/10014470829

Lean Six Sigma and quality performance in Italian public and private hospitals : a gender perspective

Ciasullo, Maria Vincenza; Douglas, Alex; Romeo, Emilia; … - In: International journal of quality & reliability management 41 (2024) 3, pp. 964-989

Persistent link: https://www.econbiz.de/10014483090