Purpose – In 2000, the Hong Kong Government commissioned the Construction Industry Review Committee (CIRC) to provide a thorough review of the strengths/weaknesses of the Hong Kong construction industry and to recommend improvement measures. The CIRC’s report, released in 2001, recommended...

Purpose – The purpose of this paper is to report an investigation on the advancement of QA to TQM for construction contractors in Hong Kong. Design/methodology/approach – The investigation is based on a questionnaire survey. The questionnaire was answered by 40 respondents working in...

Purpose – In 2000, the Hong Kong Government commissioned the Construction Industry Review Committee (CIRC) to provide a thorough review of the strengths/weaknesses of the Hong Kong construction industry and to recommend improvement measures. The CIRC’s report, released in 2001, recommended...