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A distance-based methodology for increased extraction of information from the roof matrices in QFD studies

Iqbal, Zafar; Grigg, Nigel P.; Govindaraju, K.; … - In: International journal of production research 54 (2016) 11/12, pp. 3277-3293

Persistent link: https://www.econbiz.de/10011497146

Enhancing prioritisation of technical attributes in quality function deployment

Iqbal, Zafar; Grigg, Nigel P.; Govindaraju, K.; … - In: The international journal of productivity and … 64 (2015) 3, pp. 398-415

Persistent link: https://www.econbiz.de/10011279617

A new approach to organisational excellence for small and medium enterprises : the QOE-SME model : review

Correia, Fábio Daniel; Carvalho, André M.; … - In: Total quality management & business excellence 32 (2021) 12, pp. 1359-1383

Persistent link: https://www.econbiz.de/10012607253

Utilisation of business excellence models: Australian and international experience

Saunders, Max; Mann, Robin S.; Grigg, Nigel P. - In: The TQM Journal 20 (2008) 6, pp. 651-663

Purpose – The purpose of this paper is to examine the international use of business excellence (BE) models and the practices used by BE framework (BEF) custodians to encourage use. Design/methodology/approach – A literature review, three surveys, a series of focus groups and key informant...

Persistent link: https://www.econbiz.de/10015031835

Empirical validity of Baldrige criteria: New Zealand evidence

Jayamaha, Nihal P.; Grigg, Nigel P.; Mann, Robin S. - In: International Journal of Quality & Reliability Management 25 (2008) 5, pp. 477-493

Purpose – The purpose of this paper is to empirically assess the validity of Baldrige Criteria for Performance Excellence (CPE) for New Zealand organisations and to identify methodological gaps. Design/methodology/approach – By means of data collected from a sample of 91 New Zealand...

Persistent link: https://www.econbiz.de/10014800481

Testing a theoretical model underlying the "Toyota Way" : an empirical study involving a large global sample of Toyota facilities

Jayamaha, Nihal Palitha; Wagner, Jürgen P.; Grigg, Nigel P. - In: International journal of production research 52 (2014) 14, pp. 4332-4350

Persistent link: https://www.econbiz.de/10010383865

Acceptance of Taguchi's Quality Philosophy and Practice by lean practitioners in apprel manufacturing

Gamage, Pramila; Jayamaha, Nihal Palitha; Grigg, Nigel P. - In: Total quality management & business excellence : an … 28 (2017) 11, pp. 1322-1338

Persistent link: https://www.econbiz.de/10011781613

The chicken or the egg? : on the interplay between culture and quality management systems

Wahid, Roslina Ab; Grigg, Nigel P. - In: Embedding culture and quality for high performing …, (pp. 17-33). 2020

Persistent link: https://www.econbiz.de/10012220930

Using Six Sigma DMAIC for Lean project management in education : a case study in a German kindergarten

Antony, Jiju; Scheumann, Tim; Sunder M., Vijaya; … - In: Total quality management & business excellence 33 (2022) 13, pp. 1489-1509

Persistent link: https://www.econbiz.de/10013415858

A bibliometric and thematic review of business excellence journal papers from 1990 to 2020

Ghafoor, Saad; Grigg, Nigel P.; Mathrani, Sanjay; Mann, … - In: Total quality management & business excellence 33 (2022) 4, pp. 355-387

Persistent link: https://www.econbiz.de/10013166877