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An integrated simulation-DEA approach to imporve quality care of medical centres

Azadeh, Mohammad Ali; Sepahi, Masoome; Haghighi, Sara … - In: International journal of process management and … 3 (2013) 3, pp. 352-370

Persistent link: https://ebvufind01.dmz1.zbw.eu/10010339882

Evaluating healthcare process improvement for patient callbacks

Scott, Rebecce A.; George, Benjamin T. - In: International journal of services and standards 9 (2014) 1, pp. 51-66

Persistent link: https://ebvufind01.dmz1.zbw.eu/10011283323

Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector

Kamra, Vishal; Sing, Harjot; De, Kalyan Kumar - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 1013-1027

Persistent link: https://ebvufind01.dmz1.zbw.eu/10011687813

The effectiveness of management-by-walking-around : a randomized field study

Tucker, Anita L.; Singer, Sara J. - In: Production and operations management : an international … 24 (2015) 2, pp. 253-271

Persistent link: https://ebvufind01.dmz1.zbw.eu/10010528689

Does the healthcare industry report quality costs? : comparative investigations of public and private hospitals

Uyar, Ali; Neyis, Arzu - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 733-745

Persistent link: https://ebvufind01.dmz1.zbw.eu/10011388389

Hybrid practices as a means to implement quality improvement : a comparative qualitative study in a Dutch and Swedish hospital

Quartz-Topp, Julia; Sanne, Johan M.; Pöstges, Heide - In: Health care management review : the journal for health … 43 (2018) 2, pp. 148-156

Persistent link: https://ebvufind01.dmz1.zbw.eu/10011845642

Effects of the application of project management techniques on health care project success : a study of Badagry General Hospital, Lagos State

Olateju, Ibrahim - In: Economic and environmental studies : a journal for … 17 (2017) 4, pp. 725-741

study of Badagry General Hospital, Lagos State. Survey research design was adopted for this study. Copies of the … improved quality is accounted for or contributed by monitoring services scheduled. (R2 = 0.85, p-value <0.05). Based on these …

Persistent link: https://ebvufind01.dmz1.zbw.eu/10011857630

Alternative information processing mechanisms in hospital supply chains : impact on cost, quality, and patient satisfaction

Peng, Xiaosong; Flynn, Barbara Bechler; Narayanan, … - In: Decision sciences 54 (2023) 5, pp. 494-513

Persistent link: https://ebvufind01.dmz1.zbw.eu/10014432005

Impacts of health information technologies on e-quality and e-revenue hospitals

Wei, June; Kostevicki, Stacey; Lu, June; Liu, Yuan - In: International journal of services and standards : IJSS 13 (2019) 1/2, pp. 104-128

Persistent link: https://ebvufind01.dmz1.zbw.eu/10012285545

Deploying Lean Six Sigma framework in a healthcare organisation : a case experience

Swarnakar, Vikas; Singh, A. R.; Tiwari, Anil Kr - In: International journal of six sigma and competitive … 13 (2021) 4, pp. 412-434

Persistent link: https://ebvufind01.dmz1.zbw.eu/10012990442