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Influencia del gobierno corporativo en el enfoque de gestión de calidad : un estudio empírico en el sector hotelero

Camisón Zornoza, César; Bou-Llusar, Juan Carlos; Roca … - In: Papeles de economía española 102 (2004), pp. 207-220

Persistent link: https://www.econbiz.de/10003022044

Does quality management drive labour flexibility?

Escrig-Tena, Ana Belén; Bou-Llusar, Juan Carlos; Roca … - In: Total quality management & business excellence : an … 23 (2012) 2, pp. 159-176

Persistent link: https://www.econbiz.de/10009509628

Sustainability and Quality Management : has EFQM fostered a Sustainability Orientation that delivers to stakeholders?

De Menezes, Lilian M.; Escrig-Tena, Ana B.; Bou-Llusar, … - In: International journal of operations & production management 42 (2022) 13, pp. 155-184

Persistent link: https://www.econbiz.de/10013531134

Performance appraisal and compensation in EFQM recognised organisations : rhetoric and reality

Escrig-Tena, Ana B.; Bou-Llusar, Juan Carlos; … - In: Universia business review : UBR (2016) 50, pp. 72-104

Persistent link: https://www.econbiz.de/10011686077

An empirical assessment of the EFQM Excellence Model : evaluation as a TQM framework relative to the MBNQA Model

Bou-Llusar, J. Carlos; Escrig-Tena, Ana B.; Roca Puig, … - In: Journal of operations management 27 (2009) 1, pp. 1-22

Persistent link: https://www.econbiz.de/10003808988

Examining nonlinear relationships between quality management and financial performance

Roca Puig, Vicente; Escrig-Tena, Ana B. - In: International journal of quality & reliability management 34 (2017) 7, pp. 1094-1110

Persistent link: https://www.econbiz.de/10011778962

The impact of hard and soft quality management and proactive behaviour in determining innovation performance

Escrig-Tena, Ana B.; Segarra-Ciprés, Mercedes; … - In: International journal of production economics 200 (2018), pp. 1-14

Persistent link: https://www.econbiz.de/10011869983

Incremental and radical product innovation capabilities in a quality management context : exploring the moderating effects of control mechanisms

Escrig-Tena, Ana B.; Segarra-Ciprés, Mercedes; … - In: International journal of production economics 232 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012495539

The link between quality management and innovation performance : a content analysis of survey-based research

Segarra-Ciprés, Mercedes; Escrig-Tena, Ana B.; … - In: Total quality management & business excellence 31 (2020) 1, pp. 1-22

Persistent link: https://www.econbiz.de/10012256573

Examining nonlinear relationships between quality management and financial performance

Roca-Puig, Vicente; Escrig-Tena, Ana B. - In: International Journal of Quality & Reliability Management 34 (2017) 7, pp. 1094-1110

Purpose A thorough analysis of nonlinear relationships between quality management (QM) and organizational outcomes has largely been ignored in the current empirical QM literature, which can have profound theoretical and managerial implications. The existence of nonlinear relationships implies...

Persistent link: https://www.econbiz.de/10014801534