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~subject:"Quality management"
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Quality management
Hospital
17
Krankenhaus
17
Dienstleistungsqualität
14
Service quality
14
Patients
13
Qualitätsmanagement
13
Gesundheitsversorgung
12
Health care
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healthcare
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Customer satisfaction
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Hospitals
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Kundenzufriedenheit
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Lean
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Six Sigma
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Unternehmenskultur
5
Business process management
4
Firm performance
4
Knowledge management
4
Lean Management
4
Lean management
4
Operations management
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Patient safety
4
Performance measurement
4
Performance-Messung
4
Prozessmanagement
4
United States of America
4
Unternehmenserfolg
4
Wissensmanagement
4
Continuous Quality Improvement
3
Healthcare operations
3
Lean Production
3
Lean production
3
Quality improvement
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13
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McFadden, Kathleen L.
13
Gowen, Charles, III.
8
Lee, Jung Young
3
Gardner, John W.
2
Henagan, Stephanie C.
2
Linderman, Kevin W.
2
Stock, Gregory N.
2
Dobrzykowski, David D.
1
Golmohammadi, Davood
1
Lee, Min Kyung
1
Mellat-Parasat, Mahour
1
Miller, Jason W.
1
Settaluri, Sriranjita
1
Shapem, Barton M.
1
Stock, Gregory
1
Vonderembse, Mark A.
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Quality management journal : QMJ
4
Journal of operations management
3
Health care management review : the journal for health care management research
2
American journal of business : applying research to practice ; AJB
1
International journal of production economics
1
Journal of service management
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
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Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
Saved in:
2
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
3
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
4
The patient safety chain : transformational leadership's effect on patient safety culture, initiatives, and outcomes
McFadden, Kathleen L.
;
Henagan, Stephanie C.
;
Gowen, …
- In:
Journal of operations management
27
(
2009
)
5
,
pp. 390-404
Persistent link: https://www.econbiz.de/10003890336
Saved in:
5
Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals
Gowen, Charles, III.
;
McFadden, Kathleen L.
;
Settaluri, …
- In:
American journal of business : applying research to …
27
(
2012
)
2
,
pp. 133-153
Persistent link: https://www.econbiz.de/10009711428
Saved in:
6
Knowledge management as a mediator for the efficacy of transformational leadership and quality management initiatives in US health care
Gowen, Charles, III.
;
Henagan, Stephanie C.
;
McFadden, …
- In:
Health care management review : the journal for health …
34
(
2009
)
2
,
pp. 129-140
Persistent link: https://www.econbiz.de/10003839586
Saved in:
7
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : the journal for health …
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
8
Process quality and patient safety outcomes in hospitals
McFadden, Kathleen L.
;
Stock, Gregory
;
Gowen, Charles, III.
- In:
Research in the decision sciences for global business : …
,
(pp. 189-200)
.
2015
Persistent link: https://www.econbiz.de/10011896844
Saved in:
9
Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
10
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
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