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Analysis of a Markovian feedback queue with multi-class customers and its application to the weighted round-robin queue
Kim, Jerim; Kim, Bara; Luh, Hsing - In: Queueing theory and network applications, (pp. 137-159). 2019
Persistent link: https://www.econbiz.de/10012030115
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Characterizing the idle time of a nonexponential server system
Luh, Hsing; Tseng, Kai-Hung - In: Mathematical Methods of Operations Research 60 (2004) 3, pp. 379-397
Understanding the behavior of an idle time of a limited resource is the key to increase productivity in service operations. When the system consists of nonexponential properties of time distributions it becomes difficult to provide results for the general case. We derive the MacLaurin series for...
Persistent link: https://www.econbiz.de/10010949948
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Characterizing the idle time of a nonexponential server system
Luh, Hsing; Tseng, Kai-Hung - In: Computational Statistics 60 (2004) 3, pp. 379-397
Understanding the behavior of an idle time of a limited resource is the key to increase productivity in service operations. When the system consists of nonexponential properties of time distributions it becomes difficult to provide results for the general case. We derive the MacLaurin series for...
Persistent link: https://www.econbiz.de/10010759156
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Modeling security-check queues
Zhang, Zhe George; Luh, Hsing Paul; Wang, Chia-hung - In: Management science : journal of the Institute for … 57 (2011) 11, pp. 1979-1995
Persistent link: https://www.econbiz.de/10009406293
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Queueing management and improving customer experience : empirical evidence regarding enjoyable queues
Liang, Chih-Chin - In: The journal of consumer marketing 33 (2016) 4, pp. 257-268
Persistent link: https://www.econbiz.de/10011523211