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A fluid limit for an overloaded X model via a stochastic averaging principle

Perry, Ohad; Whitt, Ward - In: Mathematics of operations research 38 (2013) 2, pp. 294-349

Persistent link: https://www.econbiz.de/10009751523

Responding to unexpected overloads in large-scale service systems

Perry, Ohad; Whitt, Ward - In: Management science : journal of the Institute for … 55 (2009) 8, pp. 1353-1367

Persistent link: https://www.econbiz.de/10003885438

Achieving rapid recovery in an overload control for large-scale service systems

Perry, Ohad; Whitt, Ward - In: INFORMS journal on computing : JOC 27 (2015) 3, pp. 491-506

Persistent link: https://www.econbiz.de/10011387109

A logarithmic safety staffing rule for contact centers with call blending

Pang, Guodong; Perry, Ohad - In: Management science : journal of the Institute for … 61 (2015) 1, pp. 73-91

Persistent link: https://www.econbiz.de/10010496074

Queueing models for patient-flow dynamics in inpatient wards

Dong, Jing; Perry, Ohad - In: Operations research 68 (2020) 1, pp. 250-275

Persistent link: https://www.econbiz.de/10012172320

A fluid-diffusion-hybrid limiting approximation for priority systems with fast and slow customers

Yu, Lun; Iravani, Seyed; Perry, Ohad - In: Operations research 70 (2022) 4, pp. 2579-2596

Persistent link: https://www.econbiz.de/10013366520

Queueing Models for Patient-Flow Dynamics in Inpatient Wards

Dong, Jing; Perry, Ohad - 2019

Hospital-related queues have unique features that are not captured by standard queueing assumptions, necessitating the development of specialized models. In this paper we propose a queueing model that takes into account the most salient features of queues associated with patient flow dynamics in...

Persistent link: https://www.econbiz.de/10014111549

When service times depend on customers' delays : a relationship between two models of dependence

Wu, Chenguang; Bassamboo, Achal; Perry, Ohad - In: Operations research 70 (2022) 6, pp. 3345-3354

Persistent link: https://www.econbiz.de/10014307824

Understanding the efficiency of multi-server service systems

Whitt, Ward - In: Management science : journal of the Institute for … 38 (1992) 5, pp. 708-723

Persistent link: https://www.econbiz.de/10001125628

The pointwise stationary approximation for M t - M t - s queues is asymptotically correct as the rates increase

Whitt, Ward - In: Management science : journal of the Institute for … 37 (1991) 3, pp. 307-314

Persistent link: https://www.econbiz.de/10001103309