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Manufacturing & service operations management : M & SOM
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Operations research and systems : XVIII Latin-Iberian-American conference on operations research, Claio 2016
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Managing customer experiences: perspectives on the temporal aspects of service encounters
Bitran, Gabriel R.
;
Ferrer, Juan-Carlos
;
Rocha e …
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
1
,
pp. 61-83
Persistent link: https://www.econbiz.de/10003709675
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Appointment and patient scheduling in chemotherapy : a case study in Chilean hospitals
Ramos, Camila
;
Cataldo, Alejandro
;
Ferrer O., Juan Carlos
- In:
Operations research and systems : XVIII …
,
(pp. 411-439)
.
2020
Persistent link: https://www.econbiz.de/10012167867
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