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Customer segmentation and ex ante fairness : a queueing perspective
Liu, Jian; Zhou, Yong-Pin; Chen, Jian - In: Production and operations management : the flagship … 32 (2023) 10, pp. 3246-3265
Persistent link: https://www.econbiz.de/10014430726
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Increases or discounts : price strategies based on customers' patience times
Liu, Jian; Chen, Jian; Bo, Rui; Meng, Fanlin; Xu, Yong; … - In: European journal of operational research : EJOR 305 (2023) 2, pp. 722-737
Persistent link: https://www.econbiz.de/10013479292
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Reference dependence in queue design and pricing strategies
Liu, Jian; Chen, Jian; Li, Peng - In: Service science 16 (2024) 4, pp. 272-296
Persistent link: https://www.econbiz.de/10015191762