How do the staff size and the skill mix of a regulatory agency affect the manner in which it functions, and its effectiveness in meeting its goals? National Regulatory Authorities (NRAs) for electronic communications differ greatly from one another in terms of the number and the composition of...

Voice over IP (VoIP) is a disruptive technology that can be considered a menace to current circuit-switched telephone operators. This paper studies the regulation that affects VoIP technology in Latin America, in particular in Chile and Mexico, countries that have different Telecommunications...