For a long time considered as technologically mature, electric systems are now facing a period of rapid changes. The advent of smart grids, smart meters and electromobility is creating new challenges not only in terms of technological innovation but also in terms of economic and technical...

The Italian regulatory authority is working towards the introduction of voltage quality regulation. To this end, it initiated a power quality measuring campaign and a study of customer costs. This paper summarizes the main results of these activities and provides evidence that economic losses...