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A new understanding of satisfaction model in e-re-purchase situation
Ha, Hong Youl; Janda, Swinder; Muthaly, Siva K. K. - In: European journal of marketing : EJM 44 (2010) 7/8, pp. 997-1016
Persistent link: https://www.econbiz.de/10008650642
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The evolution of expectations of and attitudes toward online travel agencies over time
Ha, Hong Youl; Janda, Swinder - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 966-980
Persistent link: https://www.econbiz.de/10011627393
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The evolution of brand personality : an application of online travel agencies
Ha, Hong Youl - In: The journal of services marketing 30 (2016) 5, pp. 529-540
Persistent link: https://www.econbiz.de/10011615549
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Online relationship avoidance over time
Ha, Hong Youl; Lee, Je-won - In: The service industries journal 32 (2012) 9, pp. 1451-1468
Persistent link: https://www.econbiz.de/10009579523
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Longitudinal impact of perceived fairness after service failures : evidence from online travel agencies
Su, Zerui; Ha, Hong Youl - 2025
Persistent link: https://www.econbiz.de/10015375996