Purpose – Since technological lifecycles do not always match hardware/software (HW/SW) lifecycles, obsolescence becomes a major issue in system lifecycle management as it can cause premature and unscheduled replacement of HW/SW subsystems. The purpose of this paper is to report a dynamic model...

Purpose – The purpose of this paper is to present a new warranty model to improve warranty management. As a case study, the developed model has been applied on an industrial vehicle manufacturing company. The model is composed of quality function deployment (QFD) and interval-based analytical...