Tiwari, Anupama; Roy, Dilip - In: International Journal of Quality & Reliability Management 30 (2013) 4, pp. 366-378
Purpose – To a customer, higher quality is synonymous to higher expected life. Therefore, the purpose of this paper is to determine the existing life of the competing brands in a product field and suggest an improvement plan, under cost constraints, so that all the brands can be placed on a...