In this paper we report the results of three experimental studies designed to test how demographic characteristics affect outsiders' assessments of a firm's top managers. We draw on theories of evaluation, status characteristics, and social identity to examine the interactive effects of...

Recent research has revealed that the recognition of expertise within groups is essential for group performance. Nevertheless, groups often fail to recognize and capitalize on the expert resources that they contain. In part, such failures may be attributed to the differential manner in which...

Class-action discrimination lawsuits impact organizations both in cost and in reputation. Despite the frequency - and, in many cases, notoriety - of these suits, researchers have not explicitly or systematically examined firm response strategies for managing this type of crisis. Using a...