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Antecedents and consequences of bank reputation : comparison of the United Kingdom and Spain
Ruiz, Belén; Carcía, Juan A.; Revilla, Antonio J. - In: International marketing review 33 (2016) 6, pp. 781-805
Persistent link: https://www.econbiz.de/10011630306
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Analyzing the relationship between CSR and reputation in the banking sector
Ruiz, Belén; Garcia, Juan A. - In: Journal of retailing and consumer services 61 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012581895
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A multi-country study of bank reputation among customers in Africa : key antecedents and consequences
Osakwe, Christian Nedu; Ruiz, Belén; Amegbe, Hayford; … - In: Journal of retailing and consumer services 56 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012389993