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Retail trade
Relationship marketing
7
Beziehungsmarketing
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Consumer behaviour
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Konsumentenverhalten
4
Einzelhandel
3
Lieferantenmanagement
3
Supplier relationship management
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Theorie
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Theory
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Dienstleistungsqualität
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Service quality
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customer relationships
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Beziehungsmanagement
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Commitment
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Consumer attitudes
1
Customer relations
1
Customer satisfaction
1
Customer service management
1
Customer-support service
1
Customers
1
Dienstleistungssektor
1
Digitale Dienste
1
Emotion
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Kaufverhalten
1
Kundenmanagement
1
Kundenzufriedenheit
1
Markenwechsel
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Motor industry
1
Multivariate Analyse
1
Multivariate analysis
1
Schweden
1
Service industry
1
Sweden
1
Switching behaviour
1
Telecommunications
1
Telecommunications industry
1
Telekommunikationssektor
1
Trust
1
Verbrauchereinstellung
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Roos, Inger
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Forskningsrapporter från Svenska Handelshögskolan
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Meddelanden från Svenska Handelshögskolan
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ECONIS (ZBW)
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Customer switching behavior in retailing
Roos, Inger
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1996
Persistent link: https://www.econbiz.de/10000954495
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Customer switching behavior in retailing
Roos, Inger
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1998
Persistent link: https://www.econbiz.de/10000658601
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