The objective of this compendium is to present success stories of retail SMEs that underwent a twin transition, i.e. implemented green and/or digital solutions in their operations, leading to the transformation of their business models.

The objective of this compendium is to present success stories of retail SMEs that underwent a twin transition, i.e. implemented green and/or digital solutions in their operations, leading to the transformation of their business models.

The retail ecosystem is experiencing significant changes driven by technological advancements and shifting consumer behaviour. In retail, digitalisation is not only modernising operations but also transforming the relationship between businesses and consumers. To adapt to this evolving...