Multiple online channels allow a retailer to cover a wider range of situational purchase settings but also expose it to a more complex spectrum of consumer purchase behavior. Compared with the conventional desktop computer-based Web channel, the mobile-based application channel enables retailers...

Over the last decade, trade credit has been subject to increasing government regulation in many countries. While such policies are intended to improve suppliers' financial sustainability, they may negatively affect supply chain performance by limiting the positive operational roles of trade...

A food retailer incurs expiration waste (EW) at its store when a perishable product crosses its expiration date without being sold. One frequent scenario for EW occurrence is when units of a given product with multiple expiration dates are simultaneously available on store shelves. In such...

Internet technology has allowed for a higher degree of de-coupling between the information-intensive sales process and the physical process of inventory management than its brick-and-mortar counterpart. As a result, some Internet retailers choose to outsource inventory and back-end operations in...

We consider the problem of dynamically cross-selling products (e.g., books) or services (e.g., travel reservations) in the e-commerce setting. In particular, we look at a company that faces a stream of stochastic customer arrivals and may offer each customer a choice between the requested...