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Shopper response to front-of-package nutrition labeling programs : potential consumer and retail store benefits
Newman, Christopher L.; Howlett, Elizabeth; Burton, Scot - In: Journal of retailing 90 (2014) 1, pp. 13-26
Persistent link: https://www.econbiz.de/10010359956
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Broken halos and shattered horns : overcoming the biasing effects of prior expectations through objective information disclosure
Burton, Scot; Cook, Laurel Aynne; Howlett, Elizabeth; … - In: Journal of the Academy of Marketing Science 43 (2015) 2, pp. 240-256
Persistent link: https://www.econbiz.de/10010504685
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Customer responses to frontline employee complaining in retail service environments : the role of perceived impropriety
Locander, Jennifer A.; White, Allyn; Newman, Christopher L. - In: Journal of business research : JBR 107 (2020), pp. 315-323
Persistent link: https://www.econbiz.de/10012156764