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Managing closing time to enhance manager, employee, and customer satisfaction
Noble, Stephanie M.; Esmark, Carol L.; Ashley, Christy - In: Business horizons 58 (2015) 2, pp. 217-224
Persistent link: https://www.econbiz.de/10010497506
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Bad behavior and conflict in retailing spaces : nine suggestions to ease tensions
Esmark, Carol L.; Noble, Stephanie M. - In: Business horizons 59 (2016) 1, pp. 95-104
Persistent link: https://www.econbiz.de/10011422862
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Retail space invaders : when employees' invasion of customer space increases purchase intentions
Esmark, Carol L.; Noble, Stephanie M. - In: Journal of the Academy of Marketing Science 46 (2018) 3, pp. 477-496
Persistent link: https://www.econbiz.de/10011879702
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I'll be watching you : shoppers' reactions to perceptions of being watched by employees
Esmark, Carol L.; Noble, Stephanie M.; Breazeale, Michael J. - In: Journal of retailing 93 (2017) 3, pp. 336-349
Persistent link: https://www.econbiz.de/10011744852
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Synergistic effects of operant knowledge resources
Melancon, Joanna Phillips; Griffith, David A.; Noble, … - In: The journal of services marketing 24 (2010) 5, pp. 400-411
Persistent link: https://www.econbiz.de/10008653365
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When do relationships pay off for small retailers? : exploring targets and contexts to understand the value of relationship marketing
Adjei, Mavis T.; Griffith, David A.; Noble, Stephanie M. - In: Journal of retailing 85 (2009) 4, pp. 493-501
Persistent link: https://www.econbiz.de/10003930108
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The impact of in-store inspirational (vs. deal-oriented) communication on spending : the importance of activating consumption goal completion
Grewal, Dhruv; Ahlbom, Carl-Philip; Noble, Stephanie M.; … - In: Journal of marketing research 60 (2023) 6, pp. 1071-1094
Persistent link: https://www.econbiz.de/10014427276
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It's closing time : territorial behaviors from customers in response to front line employees
Ashley, Christy; Noble, Stephanie M. - In: Journal of retailing 90 (2014) 1, pp. 74-92
Persistent link: https://www.econbiz.de/10010359942
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In-store mobile phone use and customer shopping behavior : evidence from the field
Grewal, Dhruv; Ahlbom, Carl-Philip; Beitelspacher, … - In: Journal of marketing 82 (2018) 4, pp. 102-126
Persistent link: https://www.econbiz.de/10011880550
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Hey big spender! : a golden (color) atmospheric effect on tipping behavior
Lee, Na Young; Noble, Stephanie M.; Biswas, Dipayan - In: Journal of the Academy of Marketing Science 46 (2018) 2, pp. 317-337
Persistent link: https://www.econbiz.de/10011844815