Delivery time promising is critical to managing customer expectations and improving customer satisfaction. Simply over-promising or under-promising is undesirable due to their negative impacts on short-term/long-term sales. Notably, we are the first to develop a data-driven framework to predict...

A potential answer to retailer's shelf out-of-stocks (OOS), where the item is in store but customers cannot find it, is to employ third-party service providers to execute audits and corrections. However, given the nontrivial cost of executing external audits, it is still necessary to assess...

How should retailers leverage aggregate (category) sales information for individual product demand prediction? Motivated by inventory risk pooling, we develop a new prediction framework that integrates category-product sales information to exploit the benefit of pooling. We propose to combine...

How should retailers leverage aggregate (category) sales information for individual product demand prediction? Motivated by inventory risk pooling, we develop a new prediction framework that integrates category-product sales information to exploit the benefit of pooling. We propose to combine...