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Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination

Carlson, Jamie; O'Cass, Aron; Ahrholdt, Dennis C. - In: Journal of retailing and consumer services 27 (2015), pp. 90-102

Persistent link: https://www.econbiz.de/10011388091

Improving China department stores through total quality management

Wang, Shucui - In: The Chinese economy 50 (2017) 2, pp. 128-138

Persistent link: https://www.econbiz.de/10011821750

Customer perceived value towards convenience stores in Malaysia : the influence on customer satisfaction, loyalty & retention

Animashaun, Abdulrauf; Tunkarimu, Tarila Iman; Omkar Dastane - In: Journal of marketing and consumer behaviour in emerging … (2016) 2, pp. 4-27

Numerous researchers have centred their attention on Customer Perceived Value towards brands but only a few have focussed on CPV towards convenience stores. The main purpose of the research is to measure the CPV dimensions and identify which dimension infl uences customer satisfaction and as a...

Persistent link: https://www.econbiz.de/10012116504

Supermarketization : investigating determinants of customer choice in emerging markets

Sanchís-Pedregosa, Carlos; Pennano, Carla - In: Journal of promotion management : innovations in … 27 (2021) 6, pp. 856-876

Persistent link: https://www.econbiz.de/10012607294

Understanding customer-perceived values for apparel retailing in India

Singh, Abhishek Kumar; Patel, Bharat Singh; Samuel, Cherian - In: International journal of retail and distribution management 50 (2022) 11, pp. 1337-1357

Persistent link: https://www.econbiz.de/10013407374

Interplays between manufacturer advertising and retailer store brand introduction : agency vs. wholesale contracts

Shen, Qichao; He, Bo; Qing, Qiankai - In: Journal of retailing and consumer services 64 (2022), pp. 1-17

Persistent link: https://www.econbiz.de/10013209532

Mechanism of retail therapy during stressful life events : the psychological compensation of revenge consumption toward luxury brands

Kim, Sanghee; Chang, Hyo Jung - In: Journal of retailing and consumer services 75 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014372632

Luxury web atmospherics : an examination of homepage design

Kluge, Philipp Nikolaus; Königsfeld, Jerome Alexander; … - In: International journal of retail & distribution management 41 (2013) 11/12, pp. 901-916

Persistent link: https://www.econbiz.de/10010203011

Comparing online and in-store shopping behavior towards luxury goods

Liu, Xia; Burns, Alvin C.; Hou, Yingjian - In: International journal of retail & distribution management 41 (2013) 11/12, pp. 885-900

Persistent link: https://www.econbiz.de/10010203013