Purpose: The purpose of this paper is to provide an overview of the logistical transformation of British retailing over the last three decades and to discuss likely challenges that face logistics managers in the futureDesign/Approach: Reviews the key works on retail logistics, including the...

British retailers have been at the forefront of logistical changes. By taking control of distribution channels they have transformed their operations. Much of the process by which this has been achieved is well covered in the literature. This paper looks at the macro issues involved and the...

Sparks, in a case study of the takeover of The Southland Corporation (USA) by Ito‐Yokado and Seven‐Eleven Japan, raised a number of fundamental questions about the nature of retail internationalisation and our understanding of the subject. This paper returns to this subject and, using an...

Purpose – The purpose of this paper is to provide an overview of the logistical transformation of British retailing over the last three decades and to discuss likely challenges that face logistics managers in the future. Design/methodology/approach – Reviews the key works on retail...

For many individuals, Sunday working in retailing is simply a fact of life. With many retailers trading, some legally, others illegally, on a Sunday, there is a need to understand the Sunday labour market. Provides a general summary of the findings of a major survey into the structure,...

The changing consumer market in Scotland in the 1980s attracted considerable retailer attention. Arguably, the introduction by Shoprite, in November 1990, of the deep discount format destabilized the existing corporate retail structure and set in motion a series of challenges to the existing...

The proliferation of retail loyalty schemes has been one of the most marked features of retail marketing in the 1990s. Many retailers have one in some guise or other. Their sheer volume has meant that some have begun to question whether there is a limit to loyalty. Presents results from...

Recent years have seen a plethora of media comments about prices in Britain compared to overseas. This “rip‐off Britain” campaign culminated with the two‐year Competition Commission enquiry into supermarket retailing. International price comparisons, however, are not straightforward and...

The 1990s have seen a major expansion in both the interest in retailing as an academic research subject and in the availability of European retail academic journals. Using a bibliometric approach, this paper investigates the development of published academic retail research in these journals. It...

Customer loyalty as a concept is inherently attractive to retail businesses. In many companies however, customer loyalty is operationalised through the activities of an often part‐time and transient workforce. The case illustration presented here, and in particular the analysis of employee...