Purpose – The modern business community understands the importance of long-term satisfaction of consumer. Enabling the consumer to return products is a significant part of the equation. The purpose of this paper is to analyze the sustainable boundaries in terms of their relationship toward...

Purpose – The purpose of this paper is to investigate the current status of reverse logistics practices used on four sectors of Indian manufacturing industry, namely, auto, paper, food and beverage processing, and electronics. Design/methodology/approach – A nationwide questionnaire-based...

Reverse logistics is an issue that has attracted the attention of researchers since the last decade due to an ever‐increasing increased awareness about economic, environmental and social benefits associated with them. In this paper, we report a case study of an Indian paper manufacturing...

Purpose This paper aims to analyze the interaction among the major variables of reverse logistics seen in automobile industries. Design/methodology/approach In this research, interpretive structural modeling (ISM) has been used to understand mutual influences among identified variables of...