Narrow search
Showing 1 - 4 of 4
Cover Image
Perceived risk management : applying the TEID model to the traveler service chain
Dubosson, Magali; Fragnière, Emmanuel - In: Service science and logistics informatics : innovative …, (pp. 299-314). 2010
Persistent link: https://www.econbiz.de/10003973038
Cover Image
The emergent evolution of human risks in service companies due to control industrialization : an empirical research
Fragnière, Emmanuel; Junod, Nathalie - In: Journal / The Capco Institute : journal of financial … 30 (2010), pp. 169-177
Persistent link: https://www.econbiz.de/10008939360
Cover Image
Exploring occupational stress in the Swiss wealth management sector : how could human risk lead to value destruction
Dubosson, Magali; Fragnière, Emmanuel; Pasquier, Marilyne - In: European review of service economics and management (2017) 1/3, pp. 17-45
Persistent link: https://www.econbiz.de/10011894324
Cover Image
Operations risk management by optimally planning the qualified workforce capacity
Fragnière, Emmanuel; Gondzio, Jacek; Yang, Xi - In: European journal of operational research : EJOR 202 (2010) 2, pp. 518-527
Persistent link: https://www.econbiz.de/10003960407